Program Manager

Our client is seeking a Program Manager who will be responsible for managing daily and long-term activities directly related to the company’s organizational goals and directly interface with clients on a regular basis. The selected candidate will work under minimal supervision within established guidelines and will be responsible for personal performance metrics and will also lead high level customer meetings, while driving detailed action plans that hold both, the internal, and customer teams accountable. Additional responsibilities will include fostering positive partnerships with new and existing customers through meetings, visits, and regular communication. The Program Manager will discuss and present strategic initiatives with the customer’s mid and senior management teams as well as manage internal project plans with other functional groups as required to improve overall customer satisfaction. This is a great opportunity for a detail oriented, customer focused individual who is interested in joining a very successful team.

Additional Responsibilities and Requirements:

• Experience with budgets, RFQs, ECOs, Kanban, liability and customer agreements as well as order stream management, customer forecasting, scheduling
• Delegate specific tasks within the Program Management department, and other cross-functional groups in support of customer needs
• Propose, review, or modify new and existing customer liability agreements.
• Proven successful customer relationships and the ability to facilitate conflict resolution
• Recommend changes to policies and procedures that improve performance attributes such as flexibility, responsiveness, accuracy, timeliness and efficiency.
• Coordinate specific NPI activities with Quality, Supply Chain, Engineering, and Production
• Collect, analyze, and present data and information at customer quarterly business review meetings.
• World class written and oral communication skills are required for this role. This individual will need to interface with many different personality types, and effectively communicate at the highest level.
• Strong technical aptitude
• Technical degree preferred, but not required
• Ability to work effectively under pressure on multiple projects and meet required deadlines.
• Experience with ERP system management

Tagged as: engineering, ERP, Kanban, NPI, production, RFQ, strategic, supply chain